Almost every business have Quality Control process but are these really doing quality control effectively?What should this department be responsible of ?How Should Quality Control be managed strategically?
You will find the answers of these questions in this article below;
Definition Of Quality Control
Quality control is a defined procedure followed by a business organization to ensure that a product meets the required quality at the end of the manufacturing process, or to ensure that a delivered service is in the quality that the clients are most comfortable with. Quality control is almost similar to quality assurance, only that quality assurance is a quality criterion implemented while the manufacturing process is ongoing, whereas quality control is implemented at the end of the manufacturing process.
Strategic Management Of Quality Control
Quality control is one of the strategic management criteria that can enable a business organization to grow in time and achieve its strategic goals. Organizational growth and goal achievement rely on the status of the organization in the market. High competitive ability enables a business organization to secure a large customer base and emerge as profitable as desired. To achieve such a goal, the products and services offered should be of the highest possible quality. This can be boosted by implementation of a good quality control system.
Effective Quality Control
Implementation of an effective quality control system requires careful efforts from the responsible teams in the organization. They should decide on the standards that should be met by their services or products. Certain extents of quality control efforts should be defined. For instance, they should decide on the actions to be taken on the manufactured products or delivered services. In manufacturing, they need to specify a certain percentage to be tested. After defining the percentage to be tested, they should determine quality facts using real data. Such real data may be in form of the percentage of the manufactured products or offered services that fail to meet the customer requirements.
Taking Corrective Action
After obtaining information about failures, corrective steps should be taken depending on the percentage. Failed products should be rejected or repaired. If the percentage that fails is so large that the quality control procedures cannot be reliable, the management team should device alternative strategies. If the percentage of failing products or services is small, they can revise the quality control procedure to eliminate the errors and achieve the desired quality.